FAQ about text message marketing for your small business

Do you list your rates?
We do not list our rates on our website, but they are available if you contact us.

What is a short code?
A short code is a five or six digit number primariy used for sending and receiving bulk text messages. They are cross-carrier compatiable for all major wireless carriers and quicker to enter than 10 digit phone numbers. For more information, visit the Common Short Code Administration (CSCA).

Do you have a Terms of Service?
That is a work in progress, but please check back soon.

What are your minimum contract lengths?
None, we are a pay as you go shop. Please contact us for more questions on pricing.

Will I need a short code?
No, we have a short code that can host your keyword. Short codes cost at a minimum $500 per month, and is not something most small businesses are anxious to pay.

What software do I need to install?
If you are currently on the Internet (and you are), you have all the software needed to run our applications. DirecText fis a web-based application that will run in any up-to-date browser, and can even be operated through some smart phones.

How does the opt-in/opt-out process work?
Currently, Openlink Mobile only provides standard rate opt-in programs, which makes them very simple to operate. When a user texts your keyword to our short code, they are opting-in to receive information from you at no additional charge. If at any time the user wants to stop receiving the messages, they can do so by texting 'stop'. Our applications are all designed to the standards set by the Mobile Marketing Association's (MMA) Best Practices Guidelines.

I'm interested in what text message marketing has to offer, but still don't know where to start?
Try our Resources section for helpful ideas on starting a mobile marketing campaign, or view recent mobile news for inspiration.